Data Deletion Request

How to Request Deletion

Email hello@ledgespacehq.com with the subject "Data Deletion Request". Send it from the email address registered on your LedgeSpace account and include your agency name. We will reply to confirm it is you, delete your data within 30 days, and confirm by email when it is done.

What We Delete

• Your account and login details
• OAuth tokens for all connected platforms
• Client records, report settings and generated reports
• Performance snapshots and all other agency data held in our database

What We May Keep

• Invoices and tax records, because the law requires us to keep them (currently 8 years in India).
• A record of your deletion request, so we can show that we handled it.

Disconnect an Integration Yourself

You do not need to delete your account to remove a connection. Go to Integrations in your dashboard and disconnect the platform. Its OAuth tokens are deleted from our database immediately. You can also revoke access directly in your Google, Meta or LinkedIn account settings.

Cancelling Is Not the Same as Deleting

When you cancel a paid subscription, your account is read-only for 15 days and then locks. We keep your data so you can come back, until you ask us to delete it.

Meta (Facebook) Users

We store only aggregated ad metrics (spend, impressions, clicks, conversions) for the ad accounts you connect. We do not store the personal information of any Meta user. To remove LedgeSpace's access, remove the app under Settings → Business Integrations in Meta, then email us to delete the data we hold.

If Your Data Appears in an Agency's Reports

If you are a client of one of our agency customers and want your data deleted, please contact your agency first, because they control it. You can also email us and we will pass your request to them.

Questions or Complaints

Grievance Officer: Puneeth H B, hello@ledgespacehq.com. We acknowledge requests within 48 hours.